Platform terms

Current service information · Updated 13 October 2026

Accounts and kitchen access

Use your own account and keep credentials secure. Business activation requires platform approval and two-factor authentication. Menu publication does not replace the kitchen’s responsibility to verify ingredients, allergens and operating requirements.

Meal planning

Monday–Sunday selections close at 5 p.m. on the preceding Sunday in the kitchen’s time zone. Later changes require kitchen approval. Unchanged weeks follow the business’s configured rule: customer-approved defaults or unbooked slots. Skipped meals remain available only until the plan expires.

Payments and service availability

Evaluation orders and sample menus are identified in the platform. They are not evidence of real payment or a promise of food delivery. Payment gateways and automatic delivery dispatch are not connected. Confirm actual service availability with the kitchen.

Commercial terms

Refund, cancellation, tax and dispute terms for commercial sales have not yet been finalised. These must be provided before real paid services launch. Contact magicbites with any questions.